24/02/2025 às 11:46

How to Fix QuickBooks Error 6000, 301

3min de leitura

QuickBooks is a powerful accounting software used by businesses of all sizes. However, like any software, it may encounter errors from time to time. One common issue is QuickBooks Error 6000, 301, which prevents users from opening their company file. In this blog post, we'll explore the causes of this error and provide effective solutions to resolve it.

What is QuickBooks Error 6000, 301?

Error 6000, 301 is a common QuickBooks error that typically occurs when trying to open a company file. It is usually associated with a corrupted file or damaged components of QuickBooks.

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Common Causes of Error 6000, 301

Corrupted QuickBooks support files (.ND, .TLG, or .DSN files)
Outdated QuickBooks software version
Issues with the QuickBooks Database Server Manager
Multiple users accessing the company file at the same time
Problems with the hard drive where QuickBooks is installed

Solutions to Fix QuickBooks Error 6000, 301

Here are some effective troubleshooting steps to resolve this issue:

1. Update QuickBooks to the Latest Version

Keeping QuickBooks updated ensures that you have the latest security patches and bug fixes. To update:

Open QuickBooks Desktop.
Go to Help > Update QuickBooks Desktop.
Click Update Now, then select Get Updates.
Restart QuickBooks and install updates if prompted.

2. Run the QuickBooks File Doctor Tool

QuickBooks File Doctor can help repair corrupted files.

Download and install the QuickBooks Tool Hub.
Open the Tool Hub and select Company File Issues.
Click Run QuickBooks File Doctor.
Select your company file and click Check your file.
Follow on-screen instructions and retry opening the file.

3. Rename .ND and .TLG Files

These files help QuickBooks function correctly, but if they become corrupted, they can cause errors.

Navigate to the folder where your QuickBooks company file is stored.
Look for files with .ND and .TLG extensions (e.g., CompanyFile.qbw.ND and CompanyFile.qbw.TLG).
Right-click each file and select Rename.
Add .OLD at the end of each file name (e.g., CompanyFile.qbw.ND.OLD).
Restart QuickBooks and try opening your file again.

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4. Disable Hosting on Workstations

If multiple computers are trying to host the same company file, conflicts can arise.

Open QuickBooks on all workstations.
Go to File > Utilities.
If you see Stop Hosting Multi-User Access, click on it.
Try opening your file on the main server computer.

5. Check Your Hard Drive for Errors

A failing hard drive can also trigger Error 6000, 301.

Press Windows + E to open File Explorer.
Right-click the drive where QuickBooks is installed.
Select Properties > Tools > Check.
Run the disk check and restart your system.

6. Use QuickBooks Database Server Manager

If you're using QuickBooks in a multi-user environment, ensure the Database Server Manager is running properly.

Open QuickBooks Tool Hub.
Select Network Issues.
Click QuickBooks Database Server Manager and scan your company file folder.
Restart QuickBooks and check if the error persists.

Contact QuickBooks Support

If you still face QuickBooks Error 6000, 301, it's best to contact QuickBooks Support at 1-833-742-9500 for expert assistance. They can help with advanced troubleshooting and ensure your company file is fully functional.

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Conclusion

QuickBooks Error 6000, 301 can be frustrating, but by following these troubleshooting steps, you can resolve it quickly. Keeping your QuickBooks software updated, maintaining a healthy hard drive, and using the built-in repair tools can prevent similar errors in the future.

For further assistance, don’t hesitate to reach out to QuickBooks Support at 1-833-742-9500.

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