QuickBooks is one of the most trusted accounting software solutions for businesses, but like any software, it can encounter errors. One common issue users face is QuickBooks Error 15103. This error typically occurs when updating QuickBooks Desktop or downloading payroll updates. In this blog, we will explore the causes of this error and provide step-by-step solutions to resolve it.
What is QuickBooks Error 15103?
QuickBooks Error 15103 is part of the 15xxx series of errors related to payroll and software updates. It often appears with the message:
"Error 15103: The update program cannot be downloaded successfully."
This issue prevents users from updating QuickBooks or payroll, which can lead to outdated tax tables and software functionality problems.
Causes of QuickBooks Error 15103
Several factors can trigger this error, including:
- Corrupt or incomplete installation of QuickBooks
- Incorrect Internet Explorer settings
- Damaged Windows registry entries related to QuickBooks
- Firewall or antivirus blocking QuickBooks updates
- Digital signature certificate issues
https://intercom.help/robinhood-64b72dad090d/en/articles/10785537
https://intercom.help/robinhood-64b72dad090d/en/articles/10785526
https://intercom.help/robinhood-64b72dad090d/en/articles/10785517
https://intercom.help/robinhood-64b72dad090d/en/articles/10785507
https://intercom.help/robinhood-64b72dad090d/en/articles/10785493
https://intercom.help/robinhood-64b72dad090d/en/articles/10785470
https://intercom.help/robinhood-64b72dad090d/en/articles/10785435
https://intercom.help/robinhood-64b72dad090d/en/articles/10785343
https://intercom.help/robinhood-64b72dad090d/en/articles/10785543
https://intercom.help/robinhood-64b72dad090d/en/articles/10785550
https://intercom.help/quickbooks-payroll-support/en/articles/10785589
https://intercom.help/quickbooks-payroll-support/en/articles/10785603
https://intercom.help/quickbooks-payroll-support/en/articles/10785610
Steps to Fix QuickBooks Error 15103
Here are some effective methods to resolve this issue:
1. Run QuickBooks as Administrator
- Close QuickBooks.
- Right-click on the QuickBooks Desktop icon.
- Select Run as administrator.
- Try updating QuickBooks again.
2. Verify Internet Explorer Settings
- Open Internet Explorer.
- Click on the Gear icon (top right) and select Internet Options.
- Go to the Security tab, and ensure the security level is set to Medium.
- In the Advanced tab, scroll down to SSL 2.0 and SSL 3.0 and ensure they are checked.
- Click Apply and OK, then restart your computer.
3. Download and Install Digital Signature Certificate
- Navigate to: C:\Program Files\Intuit\QuickBooks.
- Locate QBW32.exe, right-click on it, and select Properties.
- Go to the Digital Signatures tab and select Intuit Inc..
- Click on Details, then choose View Certificate.
- Click Install Certificate, then follow the prompts to complete the installation.
- Restart your system and try updating QuickBooks again.
4. Use QuickBooks Tool Hub
- Download the latest QuickBooks Tool Hub from the official Intuit website.
- Install and open the tool.
- Go to the Program Problems tab.
- Select Quick Fix my Program and wait for the process to complete.
- Restart QuickBooks and attempt the update again.
5. Disable Firewall and Antivirus Temporarily
Your security software might block QuickBooks updates. To check:
- Temporarily disable your firewall and antivirus.
- Try updating QuickBooks.
- If the update is successful, add QuickBooks as an exception in your security software.
Conclusion
QuickBooks Error 15103 can be frustrating, but with these solutions, you should be able to resolve it quickly. If you still encounter issues, contacting QuickBooks support at 1-855-478-6082 can help you get expert assistance.
https://intercom.help/quickbooks-payroll-support/en/articles/10785616
https://intercom.help/quickbooks-payroll-support/en/articles/10785618
https://intercom.help/quickbooks-payroll-support/en/articles/10785629
https://intercom.help/quickbooks-payroll-support/en/articles/10785643
https://intercom.help/quickbooks-payroll-support/en/articles/10785649
https://intercom.help/quickbooks-payroll-support/en/articles/10785667
https://intercom.help/quickbooks-payroll-support/en/articles/10785676
https://intercom.help/quickbooks-error-support/en/articles/10785704
https://intercom.help/quickbooks-error-support/en/articles/10785708
https://intercom.help/quickbooks-error-support/en/articles/10785716
https://intercom.help/quickbooks-error-support/en/articles/10785721
https://intercom.help/quickbooks-error-support/en/articles/10785730
https://intercom.help/quickbooks-error-support/en/articles/10785742
https://intercom.help/quickbooks-error-support/en/articles/10785755
https://intercom.help/quickbooks-error-support/en/articles/10785775